FAQ

Q: Who is KoolDocs.com? A: KoolDocs.com specializes in online doctor consultations, online doctor prescriptions as well as doctors excuses for work and school. Q: Will KoolDocs.com treat my acute or chronic pain? A: NO, ABSOLUTELY NOT, Kooldocs.com will not treat any type of acute or chronic pain. Pain management issues should be and need to be addressed in a clinical, hospital or with a specialist (pain management). It is not advised and is illegal (See U.S. Drug Enforcement Administration/DEA prescribing guidelines) to obtain any kind of controlled substance or narcotic through the internet. Q: Will I have a licensed medical doctor from my state treat me? A: Yes, absolutely. In fact, all doctors from KoolDocs.com go through an extensive background check. You can check the background of any physician by visiting the State Medical Boards to check out a KoolDoc from your state. Q: What type of medical services does KoolDocs offer? A: KoolDocs.com specializes in online doctor consultations, online doctor prescriptions as well as writing doctors’ excuses for work and school. Q: What kind of medical conditions does KoolDocs consult for? A: KoolDocs.com consult for acute simple medical conditions such as bronchitis, colds, coughs, flu, ear infections, sinus infections, laryngitis, sore throats, upper respiratory infections, urinary tract infections, smoking cessation, shingles, athletes foot, acne, rashes, insomnia, erectile dysfunction, herpes and much more. Check out our Services and Fees. Q: Can KoolDocs.com treat my chronic/ongoing medical conditions like diabetes, Congestive heart failure, cancer, chest and/or abdominal pain? A: NO ABSOLUTELY NOT!! It is advised that you if you experience any of the above mentioned conditions or symptoms that you contact your office based family practitioner, or specialist or call 911 as soon as possible. Q: Does KoolDocs.com accept medical insurance or HMO’s? A: No. KoolDocs.com only accepts Visa, MasterCard, American Express and Discover. In fact, online doctor consultations with KoolDocs.com is less expensive than a medical insurance deductible. Q: Can I utilize the services of KoolDocs.com for minor medical conditions in the future after my initial consultation? A: Absolutely. In fact, KoolDocs.com will consult with you for a nominal fee (less than the initial visit) after your first consultation once you are established. Q: Do I need copies of medical records before I see a KoolDoc? A: No, since KoolDocs.com only consults for acute simple medical conditions it is not necessary to have medical records from another doctor, however it is required to have copies (upload in to your account) of current laboratory reports for refills for medications for blood pressure, thyroid, diabetic and cholesterol medication. Q: How safe is my personal information with KoolDocs.com over the internet? A: KoolDocs.com takes every online security measure to protect personal information exchanged between you and KoolDocs.com on the internet including the use of a secure dedicated server with Secure Socket Layer (SSL) technology as well as abide by Health Insurance Portability and Accountability Act (HIPPA) laws as well as Personal Health Information (PHI) Laws. Q: What kinds of doctors are KoolDocs.com? A: KoolDoc physicians are state licensed physicians that specialize in Family Practice, Internal Medicine, and General Medicine. Q: How long does it take for a KoolDoc to get back to you after you book an appointment? A: We give patients a 20 minute to 1 hour “window” of time or whenever it is convenient for the patient. Q: What is the process for booking an appointment with KoolDocs.com? A: - Log on to www.KoolDocs.com
- Create a Password/Username
- Make payment
- Fill out a medical history form
- Wait in the comfort of your home or office for a response from KoolDocs.com
- KoolDocs will contact you within 1-3 hours or less via telephone and/or email to discuss your symptoms and a plan for treatment.
- Your KoolDoc will make other important recommendations as well as recommend a prescription if necessary.
Call 1-800-378-0086 today! For your online doctor consultation and prescription. |